How we help The T5 approachTeam focusedWe work with our clients, we listen and make choices together.User-centredWe understand clients’ goals and focus on outcomes that our clients’ customers will love.OptimisedWe help clients’ streamline and optimise so they can safely and repeatedly reach their Start delivering value fasterWe provide consultancy and leadership in cloud strategy, adoption and migration, including re-platforming and re-architecting. Who we work withWe provide product, technical and delivery consultancy services across a number of industry sectors in the UK and Europe.Our clients range from regulated financial institutions to creative start-ups.Our mission is to bring the highest quality engineering, plus Lean, Agile and DevOps practices to the smartest digital companies. We create optimisationWe help our clients to rapidly deliver value faster through clever optimisation.We do this by combining technologies and techniques that promote high quality, rapid delivery and by creating outcome driven, user-centred teams. One size does not fit allWe believe in implementing principles not frameworks. We take a holistic approach and understand that successful transformation requires more than just focusing on technical deliverables. We understand product developmentWe know how to successfully incorporate the software development life cycle into the product development life cycle and how to align teams to value streams. The conscious effort to remain customer focussed/end user focussed at all times, combined with agile delivery methods, enable organisations to achieve more predictable, valuable outcomes. There is no single agile methodology or framework that outlines how to create successful products for users. Understanding users is unique to each organisation and success comes from taking a measured, iterative approach to releasing value. Lean, Agile and DevOps practices, enable us to incorporate actionable feedback loops, which give teams the ability to make timely improvements based on data, by feeding both technical and user feedback back into the life cycle. Deliver smarterSmart engineering accelerates delivery through a culture of collaboration. Building the future of technologyWe believe that truly digitally transformed organisations deliver better digital products and services to their customers.We help our clients to rapidly deliver value faster through clever optimisation.We do this by combining technologies and techniques that promote high quality, rapid delivery and by creating outcome driven, user-centred teams. Our mission is to bring the highest quality engineering, plus Lean, Agile and DevOps practices to the smartest digital companies. What we do Lean, agile devopsIt's always our approach to how we work. We offer ways of working consultancy, transformation strategy, leadership and implementation across the whole product development life cycle.We provide consultancy and leadership in digital transformation, cloud strategy, adoption and migration, including re-platforming and re-architecting.We provide consultancy and leadership in digital transformation, cloud strategy, adoption and migration, including re-platforming and re-architecting. Read more Smart engineering Read more Cloud first Read more Optimise teams and technologyBuild technical and delivery capabilityDeliver working increments of value rapidlyWorking collaboratively - with your team, building capability from withinLeadership and skills transfer What we doWe believe that truly digitally transformed organisations deliver better digital products and services to their customers. The conscious effort to remain customer focussed/end user focussed at all times, combined with agile delivery methods, enable organisations to achieve more predictable, valuable outcomes. Technology Techniques Teams Team focused User-centered Optimised 1 2 3 4 5

Creating high-performing technical delivery teams for finance sector innovation

Key results

  • Delivered Mandatory Regulatory Changes Ahead of Schedule: Transformed ways of working to accelerate delivery.

  • Reduced Project Timelines from Months to Weeks or Days: Helped clients adopt agile and lean methodologies, minimising delays.

  • Enabled Continuous Delivery Through Automation: Established CI/CD pipelines and test automation within weeks.

  • Improved Team Collaboration and Efficiency: Developed cross-functional teams that integrated development and testing processes.

  • Enhanced Client Satisfaction and Team Engagement: Higher team satisfaction and preference for the new collaborative approach.

Paul Halliday, head of engineering at Cumberland Building Society, described how partnering with T5 enhanced his firm’s software development lifecycle, delivery approach and associated ways of working.

T5 spent time reviewing our current processes as well as helping us design our future vision. They were with us every step of the way on that journey, assisting us with the creation of an iterative plan structured around ensuring we never stood still, while also being mindful of the size of the changes being delivered and the impact on our team members.

“Our fast-paced, full stack delivery teams now deliver innovative and iterative change at a far quicker cadence than we did previously."

“Whilst knowing that we needed external consultancy to assist us on our journey, we needed to partner with a group of people who could live by and actively demonstrate our company values. T5 were the perfect partners for us. Their consultants seamlessly integrated themselves into our teams on a personal and professional level.

“T5’s experience of financial services was also a key success factor. They were cognisant of the need to provide appropriate solutions that were fit for an organisation working in a highly regulated environment.”

Paul Halliday

Head of engineering at Cumberland Building Society

The Background

Businesses in the finance sector have to deliver critical work in response to regulatory changes, going up against tight deadlines to develop vital pieces of software. Working in response to regulatory change requires careful work to be carried out at speed, and in our experience, the fastest route to success often means transforming a firm’s ways of working.

In this case study, we’ll explain how we help our clients in the financial services sector deliver mandatory changes quickly, by bringing a cutting-edge, holistic approach to the software development lifecycle, baking in quality, and realigning teams for faster delivery and better outcomes.

The Challenge

We regularly see organisations struggling to fully embrace agile methodologies. Even when cross-functional teams are in place, many still rely on lengthy manual testing and release processes with handovers and longer lead times, ultimately causing delays in project completion. These inefficiencies can hinder the organisation’s ability to deliver projects on time and within budget.

The Solution

Our approach to agile involves forming truly cross-functional teams that comprise individuals from disciplines beyond the typical mix. By incorporating wider areas of expertise, we ensure that all necessary perspectives are considered from the outset.

Some finance sector organisations with an otherwise cross-functional development team still have testing siloed as a dedicated role. With our accelerated approach, everyone on the team considers testability, not just designated testers, and we can ensure test acceptance is covered for every ticket. This helps us create a collaborative environment where testing is integrated into every aspect of the development process, improving efficiency and reducing delays.

We’ve implemented this modern agile approach for our finance sector clients with remarkable success. Even a client who had no prior experience with agile and was working with traditional siloed development and test functions was able to adopt this new approach and deliver a mandatory change ahead of schedule. Team members also reported enjoying the collaborative approach and expressed that they never wanted to return to the “old way of doing things.” This transformation was a testament to the power of agile methodologies and the benefits of cross-functional collaboration.

Making life easier for our clients

While adopting agile practices is crucial, we believe that success also comes from helping software developers and testers understand how to break down tasks into smaller, achievable increments that deliver iterative value. We call these increments “thin slices” of working software, and they enable teams to release valuable features to end-users quickly and frequently. By focusing on building and delivering these releasable increments, our clients are able to iterate on their product and receive timely feedback, which ultimately leads to a better end product.

Prioritisation is another essential element in optimising software development processes. When working with clients facing tight deadlines, we help them prioritise the scope of work and tackle the must-haves first. Through maintaining a laser-like focus on the project scope and by planning frequently, as often as daily if needed, we make sure deadlines are met. We often find that deprioritised elements are no longer needed, which allows our clients to frequently release high-priority value, be responsive, and move at a fast pace.

The results

  • Our clients often express their surprise at the speed of delivery when we have helped them reduce project timelines from months to weeks or even days. This visible progress each day is a source of excitement, and our clients are thrilled to see such impressive results.

  • We equip our clients with the tools and techniques necessary to respond rapidly to regulatory changes, which can be particularly challenging for financial services organisations.

  • By combining our T5 approach with automation, we help our clients create a DevOps culture that leads to the safer and more repeatable delivery of software. We have successfully implemented continuous integration and continuous delivery (CI/CD) pipelines and test automation in a matter of weeks.

If you’d like to speak to us about how our approach can benefit your organisation

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